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FIND MORE ABOUT THE MAJOR ISSUES REGARDING HEALTH CARE IN FRENCH

If you care about the availability of health services in French, this page contains some resources to make your job easier.

 

Learn about the importance of the active offer of health care services in French, the benefits of integrating the linguistic variable, and the standards on access to health and social services in the official languages.

THE ACTIVE OFFER OF HEALTH CARE SERVICES IN FRENCH

The active offer means to offer, in a proactive way, and at the first point of contact with the patient, services in the patient’s official language of choice. More specifically, it means that we enable patients to express themselves and to be served in the official language they feel most comfortable with. In healthcare, the active offer not only allows patients to communicate more easily and to be understood, but it also helps healthcare professionals to provide quality services that are safe, ethical, and fair, especially for linguistic-minority communities.

 

To find out more about the active offer visit the online toolbox set up by the Consortium national de formation en santé: http://www.offreactive.com/home/

The Réseau du mieux-être du Nord de l'Ontario developped an interactive training on active offer of health services in French that is available online: https://www.reseaudumieuxetre.ca/en/health-service-providers/training-and-workshops/active-offer-of-french-language-health-services-online-interactive-training-course/

The Réseau TNO Santé, as a member of the Société Santé en français, has taken a public stance regarding the active offer of health care services in French. This joint position statement is available online here: http://santefrancais.ca/wp-content/uploads/SSF_Active_Offer.pdf

’Cette initiative a été rendue possible grâce au financement de Santé Canada dans le cadre de la Feuille de route pour les langues officielles 2013-2018 : éducation, immigration et communautés, par le biais de la Société santé en français. Les vues exprimées ne reflètent pas nécessairement celles de Santé Canada.

© Droits d’auteur 2018 Réseau TNO Santé.

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