HEALTH CARE

INSTITUTIONS

THE INTEGRATION OF LINGUISTIC DATA INTO THE HEALTH CARE SYSTEM

What is linguistic data?

 

There are two components to linguistic data: the language of preference and the language of belonging. The language of preference may vary from one situation to another while the language of belonging is a stable datum associating an individual with a linguistic group. The linguistic datum can be easily identified by considering two questions:

  1. What is your mother tongue?

  2. If your mother tongue is neither French nor English, in which of Canada’s official languages are you most comfortable?

 

Gathering linguistic data in Health Care allows one to::

  • Deploy resources where they are needed

  • Increase prevention and Health Care promotion

  • Identify various trends in lifestyle-related diseases

  • Increase quality, safety, and satisfaction

  • Plan the offer of services as needed

  • Understand how the services are used

There are two possible ways to improve the planning of French-language healthcare services using the integration of the linguistic variable: 

  • Integrate the linguistic variable in the patient's file.

This makes it possible to know and anticipate the needs of the population served and to better plan daily and long-term services. 

  • Capture the linguistic variable within the healthcare system to measure its linguistic capacity.

This measure determines the ability of an institution or a health care system to offer services in French. Combined with the integration of the linguistic variable in the patient's file, it favours accurate and efficient planning of health care services in French.

COLLECTING LINGUISTIC DATA TO DETERMINE THE CAPACITY OF THE HEALTH CARE SYSTEM TO OFFER SERVICES IN FRENCH: THE EXAMPLE OF OZI.

OZi is a software developed by the Réseau des services de santé en français de l’Est de l’Ontario, that creates an exhaustive portrait of the province’s capacity to offer health care services in French. For more information, see the following documents: http://rssfe.on.ca/upload-ck/CPressefinalEN-avril-2018.pdf http://rssfe.on.ca/ra1718/en/index.html

’Cette initiative a été rendue possible grâce au financement de Santé Canada dans le cadre de la Feuille de route pour les langues officielles 2013-2018 : éducation, immigration et communautés, par le biais de la Société santé en français. Les vues exprimées ne reflètent pas nécessairement celles de Santé Canada.

© Droits d’auteur 2018 Réseau TNO Santé.

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