THE INTEGRATION OF LINGUISTIC DATA INTO THE HEALTH CARE SYSTEM
What is linguistic data?
There are two components to linguistic data: the language of preference and the language of belonging. The language of preference may vary from one situation to another while the language of belonging is a stable datum associating an individual with a linguistic group. The linguistic datum can be easily identified by considering two questions:
What is your mother tongue?
If your mother tongue is neither French nor English, in which of Canada’s official languages are you most comfortable?
Gathering linguistic data in Health Care allows one to::
Deploy resources where they are needed
Increase prevention and Health Care promotion
Identify various trends in lifestyle-related diseases
Increase quality, safety, and satisfaction
Plan the offer of services as needed
Understand how the services are used
There are two possible ways to improve the planning of French-language healthcare services using the integration of the linguistic variable:
Integrate the linguistic variable in the patient's file.
This makes it possible to know and anticipate the needs of the population served and to better plan daily and long-term services.
Capture the linguistic variable within the healthcare system to measure its linguistic capacity.
This measure determines the ability of an institution or a health care system to offer services in French. Combined with the integration of the linguistic variable in the patient's file, it favours accurate and efficient planning of health care services in French.
COLLECTING LINGUISTIC DATA TO DETERMINE THE CAPACITY OF THE HEALTH CARE SYSTEM TO OFFER SERVICES IN FRENCH: THE EXAMPLE OF OZI.
OZi is a software developed by the Réseau des services de santé en français de l’Est de l’Ontario, that creates an exhaustive portrait of the province’s capacity to offer health care services in French. For more information, see the following documents: http://rssfe.on.ca/upload-ck/CPressefinalEN-avril-2018.pdf http://rssfe.on.ca/ra1718/en/index.html